Privacy Policy
This Privacy Policy describes what information we collect and how it's used and shared. If you don’t agree with the terms of this Privacy Policy, you may not access or use the Services. If you have any comments or questions about this Privacy Policy, feel free to contact us at info@oakleanyc.com
1. Core Principles
When it comes to your personal information we believe in transparency, not surprises. We don’t sell your personal information to anyone. We don’t share your personal information except as needed with Squarespace for processing your payments or refunds.
2. Collection
When you use the Services, we collect the following information, and use it only as described below:
2.1. Account Information. This may include your name, address, email address and phone number. We use this information in the ways you would expect, such as to process you purchase or contact you with questions.
2.2. Payment Information. When you initially provide or update your payment information, Squarespace transmits it via an encrypted connection to their Payment Processor, Stripe. Stripe uses and processes your payment information in accordance with Stripe’s Privacy Policy. We don’t store your payment information, other than your zip code and country, which we require for billing and to comply with tax and other government regulations.
2.3. Communications With Us. When you send us emails or other communications, such as customer support inquiries, we maintain those communications and their contents so that we can resolve your inquiries or otherwise assist you.
2.4. Usage Information. This includes information about your activity on and interaction with the Services, such as your IP address, your device or browser type, the webpage you visited before coming to our sites and identifiers associated with your devices. This information enables us to analyze how the Services are being accessed and used, and to track performance of the Services.
2.5. Location Information. Your devices (depending on your settings) may transmit location information to the Services. Squarespace uses this information to customize, improve and protect the Services. For example, they may use your location information to determine local language preferences, or to geotag a post.
2.6. Cookies And Other Technologies. Squarespace uses these technologies to do things such as remember your preferences, keep you safe and improve and promote the Services. You can read more about how they use these technologies in their Cookie Policy, which is incorporated by reference into this Privacy Policy.
3. Sharing
When you use the Services, we may share your information only as described below:
3.1. Third Parties You Authorize. If you opt-in for newsletters or updates, we may give Mailchimp or other third-party providers access to your information. For example, we may wish to integrate our site with a third party newsletter service that requires access to the email addresses we collect from you, in order for that newsletter service to send email updates. Such third party’s use of this information will be governed by the terms and privacy policies of the third party.
3.2. Following The Law. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to comply with the law, protect our rights or prevent fraud or abuse of Squarespace or our users. When we receive law enforcement or national security requests for information, we strongly believe in privacy and transparency. We scrutinize such requests carefully and challenge vague, overbroad or otherwise unlawful requests. And when legally permitted, we provide our users with notice that their information is being requested. This notice is provided so that you have the opportunity to challenge such requests.
3.3. Others Working For Squarespace. Squarespace uses certain trusted third parties to help them provide, improve, promote and protect the Services. For example, they may use third parties to help them provide customer support, manage their ads on other sites or assist with data storage. These third parties may access, process or store your information to perform tasks only for the purposes they've authorized, and they require them to provide at least the same level of protection for your information as described in this Privacy Policy. Spuarespace may share with third parties aggregated or anonymized information that does not directly identify you.
3.4. Business Transfers. If we're involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal.
4. Protection
While no service is completely secure, Squarespace's security team is dedicated to keeping your information safe. They employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities. Payment information is transmitted using HTTPS encryption, and they maintain a PCI DSS certification.
5. Retention
We'll retain your personal information for as long as we need it to provide you with the Services. You can ask for your personal information to be deleted at any time by deleting your Account or contacting us at info@oakleanyc.com. Please note that there may be latency in deleting your personal information from our servers and backup storage, and we may retain your personal information in order to comply with the law, protect our rights, resolve disputes or enforce our agreements.
6. Location
Information that you submit through the Services may be transferred to countries other than where you live (for example, to Squarespace servers in the US). Squarespace may store information locally on the devices you use to access the Services. Squarespace may transfer information to third parties outside the US for processing or to support the Services, and require them to provide at least the same level of protection for your information as described in this Privacy Policy.
7. Access
To modify or delete the personal information you have provided to us, please contact: info@oakleanyc.com. We may retain certain information as required by law or for necessary business purposes. On request, we'll provide you with a copy of your personal information that we maintain. This request may be subject to a fee not exceeding the prescribed fee permitted by law.
8. Communications
We may periodically email you with service-related announcements. We'll also send you emails related to your transactions. We may also send you marketing or promotional communications, but you can opt out of receiving subsequent marketing or promotional communications by clicking the link marked unsubscribe (or a similar phrasing) that’s included in those communications.
9. End User Information
9.1. Collection And Use Of End User Information. You may use the Services provide on this site. Squarespace may collect, use or delete the same types of information described in Section 2, above, from End Users, and they treat such information in accordance with this Privacy Policy. We do this in order to enable you to use the Services, and to provide, improve and protect the Services. For example, during checkout we may ask you to provide name, address, email address and payment information so that we can complete your orders.
9.2. End User Payment Information. Your payment information may be processed via third party eCommerce Payment Processors, in accordance with such eCommerce Payment Processors’ terms and policies. Squarespace transmits your complete payment information when you initially provide or update it, only so that we can pass it along to the eCommerce Payment Processors. We don’t collect or store your End User payment information.
10. Privacy Shield
10.1. Compliance. Squarespace complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information transferred from the European Union to the United States (“EU Personal Data”). They’ve certified to the Department of Commerce that they adhere to the Privacy Shield Principles and you’ll be able to find it here. You can learn more about Privacy Shield by visiting https://www.privacyshield.gov/.
10.2. Accountability. Squarespace's accountability for EU Personal Data they receive under the Privacy Shield and subsequently transfer to a third party is described in the Privacy Shield Principles. In particular, they may use third parties to process data on our behalf as described in this Privacy Policy.
10.3. Inquiries And Disputes. If you have questions, please contact: info@oakleanyc.com. For purposes of enforcing compliance with the Privacy Shield, Squarespace is subject to the investigatory and enforcement authority of the U.S. Federal Trade Commission.
11. Modifications
We may modify this Privacy Policy from time to time, and will post the most current version on our site.